Privacy Policy

At MVRKSOFT Pty Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address.

  • Payment Information: Credit card or bank account details, processed securely through a third-party payment processor.

  • Service Details: Information about your property and specific cleaning requirements.

2. How We Use Your Information

The personal information we collect is used to:

  • Provide and manage our cleaning services.

  • Process payments for services rendered.

  • Communicate with you regarding appointments, service updates, and any issues related to your service.

  • Improve our services based on your feedback and preferences.

3. Sharing Your Information

We do not share, sell, or rent your personal information to third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors).

  • Legal Requirements: We may disclose your information if required by law, or to protect our rights, privacy, safety, or property.

4. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Choices and Rights

You have the right to:

  • Access and review the personal information we hold about you.

  • Request corrections or updates to your information.

  • Opt-out of marketing communications at any time by following the instructions in the communication or contacting us directly.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and gather information about website usage. You may choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

8. Updates to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. Continued use of our services after any modifications constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns regarding our Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

MVRKSOFT Pty Ltd
568 Collins Street, Melbourne, 300, Australia
Admin@mvrksoft.com